Warranty and Customer Help Information
For your piece of mind we include a 3 year warranty* with all of our PC systems, and 12 month as standard on all of our laptops, accessories and components. Please read our help information below if you need our assistance.
In the unlikely event of an issue, you can contact us 7 days a week. We even offer help on Christmas day 12-4 PM to help if you need advice or tech support info.
OUR CUSTOMER CHARTER TO YOU:
Respect
We will treat you with courtesy and respect whenever you contact us.
Communication
We aim to ensure the information we provide is both clear and easy to understand. Always explaining what we can do to help and ask you to give us any information we need to help us better serve you.
Transparency
We aim to provide any information you require to help you contact us or indepth product information and support.
Improvement
We are always looking for ways to improve our service and listen to any feedback you give us.
The best method of contact is via email customercare@ac-technology.co.uk as we are able to send useful links and support videos etc to help with the vast majority of issues quickly.
We provide free technical support via email and are open 7 days a week, excluding Christmas and New Years Day.
Should you have any issue whatsoever just contact us and we will do our utmost to provide help and support the same day.
All the parts that we supply in our PCs are thoroughly tested to ensure that we provide an extremely high level of quality control.
When you buy from us you are buying from a highly experienced and qualified team of engineers who have been in the business for over 22 years. All PCs are constructed using some of the industries best quality components, then built professionally and tested thoroughly so we can give you a 3 year warranty with confidence.
PC system delivery
1. LOCAL EVENING DELIVERY OPTION (SUBJECT TO AVAILABILITY) - Usually Includes Merseyside, North Cheshire, Greater Manchester, including any area within the M60 or within a 25 mile radius of Liverpool. Delivery is around 1-4 working days at the moment. We deliver these areas with our own driver who delivers in the evening so please don't add a work address unless you are there in the evening. You will be called by our mobile number which will be in your confirmation email. Please do not choose this option if you are outside of our local area.
If you are unsure of your area being within our local driver area or need a delivery on a specific day please email us before ordering. As we also have a retail store you can also contact us by phone 7 days a week Monday to Friday 10am to 6pm and Sat & Sun 12-5pm 0151 228 2288 or by email enquiries@ac-technology.co.uk
2. ECONOMY and NATIONAL COURIER DELIVERY TO THE WHOLE U.K. - If you are outside of our area or are only available during the day please choose our courier service. We usually deliver within 2-3 working days (National) or 3-5 working days (Economy option) once your order if its a PC has been built and tested , once your order leaves we supply full tracking and is usually the next working day. Delivery is usually between 8am and 6pm weekdays and although these timescales cant be guaranteed due to weather and traffic etc, we will keep you informed all the way with tracking information.
3. NORTHERN IRELAND - Unfortunately due to the extra shipping charges incurred for offshore, we are unable to the economy shipping option to Northern Ireland. Please choose standard Northern Ireland Courier, shipping is on a 48 hour service.
January 1st to 31st October (Standard timescales above)
November 1st to 31st December (PEAK PERIOD See Below)
In the run up to Xmas a huge number of people are buying as presents from us so we want to make sure you get your system in plenty of time to send it to Santa in time for big day
As most of our PCs are built to order during the last 2 months of the year in we aim to dispatch it within 7-14 working days. If your order if of an urgent nature during December please call or email us before placing an order.
Many of our local orders with 25 miles are delivered by our own driver of an evening for your convenience. On the day of delivery we will call you from 07484 918 339 so please save this number as we are unable to deliver if we do not get a response from you by phone. In addition to this please ensure that your number is correct and is of the number of someone who is able to take the call.
Orders that are outside of our local driver area are dispatched by major couriers usually on a next working day service. You will receive the tracking number as soon as it has left us and we are then unable to make any changes. Delivery can be between 8am and 6pm so if you need more details you will need to call the courier direct.
ECONOMY SHIPPING - Free or discounted shipping for those who are not in a hurry. This can be a few working days most of the year but NOVEMBER & DECEMBER this can be up to 14 working days. Please ensure that you leave plenty of time for the goods to arrive if you want them for Christmas.
ABOUT US
Our staff have been supplying computers to many types of customers including Schools, Colleges and businesses since 1996
Trading Address ACPCS 363-369 Edge Lane Liverpool L7 9LQ
Registered head office name and address : AC Multimedia Solutions LTD Seymour Chambers, 92 London Road Liverpool L3 5NW. We are registered in England & Wales under Company Number 07779687 and our VAT number is 263 8134 02
Our Terms of Sale apply to all products supplied by us via this site and we accept Orders under these Terms of Sale and they may not be altered or added to without our written agreement.
After you place an Order, you will receive an automatic e-mail from us acknowledging that we have received the Order. However, this does not mean that we have accepted your Order, if there are any errors or omissions we reserve the right to cancel an order. We reserve the right to cancel an order if there has been a pricing error. Whilst we try to ensure that all our descriptions and prices are accurate and kept up to date, errors may occur. If we discover an error in the price or description of the Products you have ordered, we will let you know as soon as reasonably possible. We will then offer you the option of reconfirming your Order or cancelling it in exchange for a full refund.
We accept orders for Products subject to availability. If on receipt of your Order, the Products you have ordered are not available, either in stock or by special order, we will inform you as soon as reasonably possible and if we are unable to obtain them in an agreed time we will cancel the Product from your Order and refund or credit you for any sum that has been paid by you for the Products.
If the security details on the card show any issues we reserve the right to request further details from you before continuing with an order.
Our terms are in addition to your UK Legal rights and nothing in our Terms affects your statutory rights as a consumer.
CANCELLATIONS, RETURNS and WARRANTY SPECIFICS
Your right of cancellation on all online orders
If you change your mind you have the right to cancel an order within 14 calendar days of receipt. The exclusion to this is bespoke or personalised items. If you wish to return the order then please email us beforehand. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the seals intact. The return policy is provided to give customers the same rights of inspection as you would get if you were in a retail store. Items returned must be done so by a trackable service. We will give you the full return details and how to return it. You can examine the goods as you would in a shop but to obtain a full refund you must not start using them, install them or input any data/software. Please note that you have a legal obligation to take reasonable care of the Products while they are in your possession and we will not accept any liability for their loss, damage or destruction after they have been delivered to you. If the value of the Products has been reduced as a result of your handling of the Products (beyond what is reasonably necessary for you to establish the nature or functions of the Products), then we may recover the reduction in value from you, either by deducting this amount from any refund due to you, or by requesting payment directly from you.
- by a notice in writing which you leave at our address (given above);
- by a notice in writing which you send by post to our address (given above);
- by electronic mail to our electronic mail address (given above);
Statutory rights
Our change of mind return policy lasts 14 days for unused unwanted items. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange on items that are not faulty. To return an item within the 14 day period please email customercare@ac-technology.co.uk
We make no representations of FPS and game compatibility and it is your responsibility to ensure that a PC which you order is suited to the games you wish to play. In the event of return of non faulty items you will need to arrange your own insured shipping to return the item safely to us. To be eligible for a collection within the first 30 days then item must be faulty and you must have gone through all the technical support steps with us by email to confirm a fault.
For faulty goods we refund the cost of the goods to you if returned within 30 days of the date of delivery; in any other case we will replace the goods or provide you with a credit for the cost of the goods.
In every case where you return goods upon the basis that there was a defect in the goods at the point of delivery to you we will inspect and test the goods.
Insofar as it may be established that there was no defect in the goods at the point of delivery to you, we reserve the right to charge you £50 or 20% as a contribution towards the cost of inspecting and testing the goods. This is only on items returned as faulty which no fault can be found.
If the warranty seal has been removed from your PC, or we have evidence that your PC has been opened (including but not limited to, removing the side panels), then your warranty will revert to a 12 month Parts only warranty. Items that develop a fault must be returned as parts where they will be tested and replaced as necessary provided there is no physical damage by the user. We do not allow third party repairs under the terms of our warranty. Items that may by faulty are our responsibility and we provide technical support to establish if your item needs to be returned to ourselves for examination and repair or replacement.
*To enjoy the continued benefit of our full 3 year system warranty please ensure that you contact us if you are considering upgrading. The 3 year warranty is the 1st year Parts and Labour and years 2-3 Labour only.
All items returned must include your full contact information and any reasons for return. Not including these may mean that your items are placed in a holding area until we do receive them.
Please be aware that outgoing calls from us if you have an issue may be recorded. A copy of this call can be obtained under the normal Data Subject Access Request terms.
Additional non-returnable items:
Gift cards & Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery or is in a used condition.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@ac-technology.co.uk.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@ac-technology.co.uk and send your item to: AC Technology 369 Edge Lane Liverpool GB L7 9LQ.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: AC Technology 363 Edge Lane Liverpool GB L7 9LQ
You will be responsible for paying for your own shipping costs for returning any unwanted unopened unused items within the 14 day period provided under the consumer rights act 2015
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAULTS
Should your item develop a fault then you must follow our procedure for returning the goods. If this is within the first 30 days then we will arrange a courier to collect your item and return it to you once it has been repaired. After 30 days the customer is responsible for the return of your item. If a fault is found then we will arrange the return once repaired. If no fault is found then you will be contacted to arrange payment of return carriage.
Courier damage should be notified to us by email within an hour of receipt , if the packaging appears damaged then please contact us before signing for the goods.
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customercare@ac-technology.co.uk or mailing us at:
AC Multimedia Solutions Ltd
SEYMOUR CHAMBERS, 92 LONDON ROAD, L3 5NW, LIVERPOOL, Merseyside
COMPANY NUMBER : 07779687
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 - Telephone Communication
When you call us your call may be recorded for monitoring, training purposes, to confirm the details of our conversation and for security purposes. If a call recording has been made you are able to obtain a copy of the recording under Data Subject Access Legislation
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customercare@ac-technology.co.uk or by mail at
AC Multimedia Solutions Ltd
[Re: Privacy Compliance Officer]
SEYMOUR CHAMBERS, 92 LONDON ROAD, L3 5NW, LIVERPOOL, Merseyside
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TERMS OF SERVICE
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OVERVIEW
This website is operated by AC Multimedia Solutions Ltd. Throughout the site, the terms “we”, “us” and “our” refer to AC Multimedia Solutions Ltd. AC Multimedia Solutions Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall AC TECHNOLOGY (AC Multimedia solutions LTD) , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless AC Multimedia Solutions Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 369 Edge Lane Liverpool GB L7 9LQ.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customercare@ac-technology.co.uk.
These terms and conditions do not affect your statutory consumer rights.